Ship & Refund

Shipping Policy: We are pleased to offer shipping services for our products across Canada. All orders are processed and dispatched within 1-2 business days. We partner with reliable shipping carriers to ensure prompt and secure delivery. Shipping costs and estimated delivery times may vary depending on your location. Please refer to the checkout page for specific shipping options and costs. Note that certain remote areas may have limited shipping availability. We strive to provide accurate tracking information for your convenience.

Refund Policy: At Mvape Zone, we aim to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please contact our customer service team within 7 days of receiving your package. We may offer refunds or exchanges for eligible products, subject to certain conditions. Items must be unopened, unused, and in their original packaging. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer. Our customer service team will guide you through the return process and provide any necessary assistance.